Generative AI is a powerful tool for call centers. It can be integrated as a standalone AI Sales Agent or as a co-pilot providing Agent Assist to a human sales rep, among other uses. Generative AI is particularly well-suited for industries like travel because it can pull
After a month of holidays, our team is back at what they do best: building high quality software, primarily around real-time communication (but not always!) We asked them to share the tasks they worked on this month that they feel have been the most impactful. As a
Meet with our CTO to discuss your Twilio migration Many companies are considering how to gracefully transition from Twilio Video and where to go before it sunsets in December 2024. Earlier this month, I hosted a webinar on this subject with special guests from our expert WebRTC.ventures
Many companies are considering how to gracefully transition from Twilio Video and where to go before it sunsets in December 2024. Earlier this month, I hosted a webinar on this subject with special guests from our expert WebRTC.ventures team. You can find the webinar video and slides,
