AWS re:Invent 2024 brought together nearly 70,000 attendees in Las Vegas, reaffirming AWS’s status as the leading cloud provider. This year’s conference was overflowing with groundbreaking announcements and innovations that are set to shape the future of cloud technology. As WebRTC.ventures are members of the APN network
Establishing peer connections is one of the most challenging aspects of implementing WebRTC-based applications. This process includes configuring STUN (Session Traversal Utilities for NAT) and TURN (Traversal Using Relays around NAT) servers, often known as ICE servers, which are vital for overcoming network restrictions and ensuring reliable
In June, I had the great opportunity to attend the CommCon 2024 event in London. It was held at Cloudflare’s offices in front of the London Eye and next to the Westminster Bridge. I was happy to attend CommCon for the first time, to get to hear
Contact centers are proactively seeking ways to enhance their customer outreach efforts while balancing personalization and efficiency. Through click-to-call (a.k.a. dialer) solutions powered by Large Language Models (LLMs), they can build outbound campaigns where a voicebot with high conversational capabilities initiates contact with customers, filtering and qualifying
