In my last post, Building an AI Travel Agent with Symbl.ai’s Nebula LLM and Amazon Connect, I spoke about how the integration of Generative AI tools are transforming the landscape of call centers, virtual meetings, and many other businesses. I guided you through building an AI Travel
Symbl.ai’s Speech-to-Text capability is an extremely useful and much needed conversational intelligence tool for closed captioning. We asked one of our WebRTC Engineers, Hamza Nasir, to build a transcription demo with this native Streaming API into our SimplyDoc Telehealth Starter Kit, powered by the Vonage Video API.
Two members of the WebRTC.ventures team, Hamza Nasir and Justin Williams, participated in TADHack 2020. Their hack was to create a CPaaS solution for a more organized and efficient way to handle missed calls when you’re away from work using AI. They came home with the Symbl.ai prize!
