If your call center wants to use AI to automate call intake and handoff without losing the personal touch, a SignalWire Voice Agent can help. In this tutorial, you’ll build a Python-based AI receptionist that greets callers, captures the information you need, qualifies intent, and hands the
On the November 13, 2024 episode of WebRTC Live, host Arin Sime welcomed Luca Pradovera, Lead Solutions Architect at SignalWire, for a discussion on call performance analysis in contact centers and other high-volume communication environments. Key insights and episode highlights can be found below the video. Bonus Content Watch
As part of a larger project, our team at WebRTC.ventures had the opportunity to develop a native Android SDK to expand SignalWire’s WebRTC capabilities beyond its existing React Native solution. This SDK provides a platform-specific implementation tailored to Android, allowing us to address mobile-specific challenges, such as
