Testing an AI voice agent is nothing like testing a standard application. You’re validating a live, real-time pipeline where WebRTC audio streaming, speech-to-text, LLM reasoning, and text-to-speech synthesis work together within milliseconds, every time a user speaks. Traditional QA processes and frameworks qren’t built for this. They
When a telehealth platform starts to grow, its video infrastructure either grows with it or becomes the thing that holds it back. That’s exactly the crossroads Sessions Health reached. Their HIPAA-compliant practice management platform for mental health professionals had outgrown its self-hosted Jitsi setup, hitting reliability issues
Monitoring call quality in a WebRTC application is harder than it looks. You need consistent telemetry, enough context to interpret what you’re seeing, and dashboards that are actually useful when something goes wrong in production. This post covers how we integrated Peermetrics into an Amazon IVS Real-Time
For the third time, the video froze mid-sentence. The patient, trying to describe a worrying symptom, could only see a static image of her doctor. The promise of convenient, accessible healthcare was quickly turning into a frustrating, stressful experience for both parties. This scenario is an all-too-common
