When something breaks in a real-time application, users know immediately. There’s no grace period, no hiding behind a loading spinner. Voice, video, chat, and live data platforms demand a higher standard of maintenance and support than traditional web applications. The model you choose to deliver that support
As Managed Services Manager, I’ve seen firsthand how critical effective communication is in support of a client’s application infrastructure and end-user systems. That’s why I’m excited to share our experience with using Slack as a support channel. Slack has revolutionized the way we handle urgent support requests,
Once your WebRTC application is built and tested, the hard work is not over. Your DevOps strategy for monitoring and managing your application’s performance will either become a strategic asset to your organization, or the weight that holds you back. In this series of posts, we will
