Tag Archive for: live support

WebRTC Apps – Only the Strongly Differentiated Survive

WebRTC Apps – Only the Strongly Differentiated Survive

ArinSime\r\nMarch 24, 2017\r\nThoughts, agora, bots, broadcast, customer service, education, live support, startups, telehealth, tokbox, twilio, vidyo, voxbone\r\n1

Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...

David Alfaro presents an innovative Multichannel Chatbot and WebRTC app at TADSummit

David Alfaro presents an innovative Multichannel Chatbot and WebRTC app at TADSummit

ArinSime\r\nNovember 21, 2016\r\nEvents, bots, customer service, live support, presentations, SMS, TADhack, telemedicine, Tropo, video chat, voxbone, webrtc\r\n0

Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important...

Connecting Twilio Video with a Bot

Connecting Twilio Video with a Bot

ArinSime\r\nJuly 20, 2016\r\nTechnical, bots, customer service, live support, presentations, telemedicine, tutorial, twilio, video chat, WebRTC Argentina\r\n1

I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...

What Does WebRTC Mean for Advertising and Customer Service?

What Does WebRTC Mean for Advertising and Customer Service?

Ryan Lingenfelser\r\nSeptember 10, 2015\r\nThoughts, advertising, customer service, live support\r\n0

What Does WebRTC Mean for Advertising and Customer Service? WebRTC has been around for a while, but it has...

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