Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...
Tag Archive for: live support
Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important...
I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...
What Does WebRTC Mean for Advertising and Customer Service? WebRTC has been around for a while, but it has...