Can you integrate technology for the benefit of your customers and employees? If so, we're here to help you...
Tag Archive for: customer service
WebRTC Rising at Enterprise Connect 2017 The last time I attended the Enterprise Connect conference was in 2014. Three...
Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...
Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important...
I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...
Bots, Natural Language Understanding (NLU), and Artificial Intelligence are all the rage right now. As one speaker at Twilio’s...
Our team is always receiving interesting calls from customers and potential customers, who want to know if their web...
I became interested in WebRTC a few years ago, and immediately saw the disruptive nature of WebRTC in the...
WebRTC is not just video – it’s Data too! WebRTC is not just about video chat, although that is...
What Does WebRTC Mean for Advertising and Customer Service? WebRTC has been around for a while, but it has...
WebRTC.Ventures
WebRTC Live
View past episodes of our webinar interview series about the latest webRTC use cases and technical updates. Join our mailing list to learn about upcoming episodes!
Recent Blog Posts
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Protected: “Software Always Has Bugs.” The Case for TestingNovember 25, 2020
There is no excerpt because this is a protected post.
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Kranky Geek 2020: Conference RecapNovember 20, 2020
WebRTC is undoubtedly an in demand technology, and the record-breaking attendance for Kranky Geek's ...
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Watch WebRTC Live #48: WebRTC and Security with Google’s Natalie SilvanovichNovember 17, 2020
Arin's guest for this episode of WebRTC Live was Google Security Engineer Natalie Silvanovich. You m...
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Watch WebRTC Live #47: “WebRTC For The Curious with Sean DuBois”November 2, 2020
Arin's guest for this episode of WebRTC Live was Sean DuBois, Pion WebRTC Creator, Developer at Amaz...
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Building An App Using Microsoft’s Azure Communication ServicesOctober 30, 2020
In a previous post, we discussed the advent of Microsoft’s new Communication-Platform-as-a-Service...