Can you integrate technology for the benefit of your customers and employees? If so, we're here to help you...
Tag Archive for: customer service
WebRTC Rising at Enterprise Connect 2017 The last time I attended the Enterprise Connect conference was in 2014. Three...
Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...
Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important...
I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...
Bots, Natural Language Understanding (NLU), and Artificial Intelligence are all the rage right now. As one speaker at Twilio’s...
Our team is always receiving interesting calls from customers and potential customers, who want to know if their web...
I became interested in WebRTC a few years ago, and immediately saw the disruptive nature of WebRTC in the...
WebRTC is not just video – it’s Data too! WebRTC is not just about video chat, although that is...
What Does WebRTC Mean for Advertising and Customer Service? WebRTC has been around for a while, but it has...
WebRTC Live
View past episodes of our webinar interview series about the latest webRTC use cases and technical updates. Join our mailing list to learn about upcoming episodes!Recent Blog Posts
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How to Build HIPAA Compliant Video ApplicationsSeptember 22, 2021 HIPAA compliance is not simple, and it’s more than just a technology problem. It will require coor...
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What is DevOps?September 16, 2021 DevOps solves a historical conflict present in the software development lifecycle. Developers want c...
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Watch WebRTC Live #58: XDN (Experience Delivery Network) as an Architecture for Our New Interactive WorldSeptember 8, 2021 For our 58th episode of WebRTC Live, Arin Sime was joined by Red5 Pro CEO Chris Allen to discuss the...
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WebRTC.ventures Leadership Announcements: Mariana Lopez to become COO; Alberto Gonzalez CTOSeptember 1, 2021 WebRTC.ventures is pleased to announce the promotion of Mariana Lopez from Director of Products to C...
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Real-time, Integrated Business Communications with WebRTCAugust 26, 2021 Hybrid and remote work is here to stay. Companies will continue to need secure video communications ...