Can you integrate technology for the benefit of your customers and employees? If so, we're here to help you...
Tag Archive for: customer service
WebRTC Rising at Enterprise Connect 2017 The last time I attended the Enterprise Connect conference was in 2014. Three...
Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...
Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important...
I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...
Bots, Natural Language Understanding (NLU), and Artificial Intelligence are all the rage right now. As one speaker at Twilio’s...
Our team is always receiving interesting calls from customers and potential customers, who want to know if their web...
I became interested in WebRTC a few years ago, and immediately saw the disruptive nature of WebRTC in the...
WebRTC is not just video – it’s Data too! WebRTC is not just about video chat, although that is...
What Does WebRTC Mean for Advertising and Customer Service? WebRTC has been around for a while, but it has...
WebRTC Live
View past episodes of our webinar interview series about the latest webRTC use cases and technical updates. Join our mailing list to learn about upcoming episodes!
Recent Blog Posts
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WebRTC.Ventures is Hiring a WebRTC Developer AdvocateJune 29, 2022 WebRTC.ventures is hiring a WebRTC Developer Advocate to act as a technical community builder to edu...
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Watch WebRTC Live #68: What’s New With Pion?June 24, 2022 For our 68th episode of WebRTC Live, Arin welcomed Sean DuBois back to the show for an update on the...
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Integrating a Slide Deck into a WebRTC ConferenceJune 22, 2022 Streaming live video from a webcam or a screen capture into a WebRTC video call is fairly standard a...
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Playing with WHIP for WebRTC Ingestion in BroadcastingJune 6, 2022 WHIP, also known as WISH (WebRTC Ingest Signaling over HTTPS), simplifies video ingestion when using...
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EdTech’s Next Mountain: User ExperienceMay 31, 2022 Building online education platforms that support learning better than basic video conferencing tools...