Can you integrate technology for the benefit of your customers and employees? If so, we're here to help you...
Tag Archive for: customer service
WebRTC Rising at Enterprise Connect 2017 The last time I attended the Enterprise Connect conference was in 2014. Three...
Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...
Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important...
I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...
Bots, Natural Language Understanding (NLU), and Artificial Intelligence are all the rage right now. As one speaker at Twilio’s...
Our team is always receiving interesting calls from customers and potential customers, who want to know if their web...
I became interested in WebRTC a few years ago, and immediately saw the disruptive nature of WebRTC in the...
WebRTC is not just video – it’s Data too! WebRTC is not just about video chat, although that is...
What Does WebRTC Mean for Advertising and Customer Service? WebRTC has been around for a while, but it has...
WebRTC.Ventures
WebRTC Live
View past episodes of our webinar interview series about the latest webRTC use cases and technical updates. Join our mailing list to learn about upcoming episodes!
Recent Blog Posts
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Integrating Telephony into Your WebRTC ApplicationMarch 2, 2021
There are a variety of ways you can use traditional telephony in your WebRTC video app, as well as d...
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WebRTC Assessments and ConsultingFebruary 25, 2021
Get an expert's opinion! WebRTC.ventures can help guide your team to success through assessments and...
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Watch WebRTC Live #51: NV – The Next Version of the WebRTC Standard with Bernard AbobaFebruary 23, 2021
What comes next for WebRTC? In WebRTC Live Episode 51, W3C WebRTC Co-Chair and Microsoft Principal A...
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Vonage Communication APIsFebruary 18, 2021
Even a custom development shop like ours often uses a CPaaS solution when our clients need to get to...
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WebRTC 1.0 is here!February 12, 2021
While the release of the official WebRTC 1.0 standard might be nothing more than a rubber stamp, itâ...