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Tag Archive for: customer service
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WebRTC Rising in the Enterprise
ArinSime\r\n\r\nEvents, amazon, bots, customer service, enterprise, twilio, webrtc\r\n0WebRTC Rising at Enterprise Connect 2017 The last time I attended the Enterprise Connect conference was in 2014. Three...
WebRTC Apps – Only the Strongly Differentiated Survive
ArinSime\r\n\r\nThoughts, agora, bots, broadcast, customer service, education, live support, startups, telehealth, tokbox, twilio, vidyo, voxbone\r\n1Recent weeks have brought a slew of WebRTC conferencing tool announcements, especially targeted to the enterprise. Amazon announced Chime...
David Alfaro presents an innovative Multichannel Chatbot and WebRTC app at TADSummit
ArinSime\r\n\r\nEvents, bots, customer service, live support, presentations, SMS, TADhack, telemedicine, Tropo, video chat, voxbone, webrtc\r\n0Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important...
Connecting Twilio Video with a Bot
ArinSime\r\n\r\nTechnical, bots, customer service, live support, presentations, telemedicine, tutorial, twilio, video chat, WebRTC Argentina\r\n1I’ve written recently about the potential of combining WebRTC and bots together into one application. In June, David Alfaro...
Bots vs WebRTC: Who will win?
ArinSime\r\n\r\nThoughts, artificial intelligence, bots, customer service, natural language understanding, twilio\r\n3Bots, Natural Language Understanding (NLU), and Artificial Intelligence are all the rage right now. As one speaker at Twilio’s...
3 Things WebRTC Cannot Do
ArinSime\r\n\r\nTechnical, broadcast, customer service, screen sharing, webrtc\r\n2Our team is always receiving interesting calls from customers and potential customers, who want to know if their web...
7 things to expect in WebRTC development in 2016
ArinSime\r\n\r\nThoughts, android, broadcast, customer service, DataChannel, few to many, gaming, mobile, startups, telehealth, tokbox, webrtc\r\n4I became interested in WebRTC a few years ago, and immediately saw the disruptive nature of WebRTC in the...
WebRTC and IoT Sensors
ArinSime\r\n\r\nThoughts, customer service, DataChannel, IoT, mobile, startups, telehealth, webrtc\r\n1WebRTC is not just video – it’s Data too! WebRTC is not just about video chat, although that is...
What Does WebRTC Mean for Advertising and Customer Service?
Ryan Lingenfelser\r\n\r\nThoughts, advertising, customer service, live support\r\n0What Does WebRTC Mean for Advertising and Customer Service? WebRTC has been around for a while, but it has...
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Recent Blog Posts
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WebRTC.Ventures is Hiring a WebRTC Developer AdvocateJune 29, 2022
WebRTC.ventures is hiring a WebRTC Developer Advocate to act as a technical community builder to edu...
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Watch WebRTC Live #68: What’s New With Pion?June 24, 2022
For our 68th episode of WebRTC Live, Arin welcomed Sean DuBois back to the show for an update on the...
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Integrating a Slide Deck into a WebRTC ConferenceJune 22, 2022
Streaming live video from a webcam or a screen capture into a WebRTC video call is fairly standard a...
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Playing with WHIP for WebRTC Ingestion in BroadcastingJune 6, 2022
WHIP, also known as WISH (WebRTC Ingest Signaling over HTTPS), simplifies video ingestion when using...
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EdTech’s Next Mountain: User ExperienceMay 31, 2022
Building online education platforms that support learning better than basic video conferencing tools...