On October 19, Arin Sime curated and moderated a panel on AI in Video Applications at TADSummit 2023 in France. It was broadcast live for this month’s WebRTC Live episode. AI has the potential to dramatically impact the communications tech industry and the way we interact with
Our team at WebRTC.ventures recently partnered with NLX.ai, an enterprise conversational AI platform that transforms customer interactions into automated, personalized self-service experiences. NLX enables individuals to resolve inquiries at their own pace, with no wait time or frustration. It is all accomplished through easy, multimodal tools powered
I recently attended the AWS Summit New York. I had a very busy few days of meetings with clients, partners, and prospects. The Summit itself was also extremely interesting, with the big topic for me being around Generative AI in the Contact Center. In this blog post,
The launch of ChatGPT in November 2022 certainly brought conversational AI to the limelight and attention by the masses. It is no surprise, though, that communication tech companies like Vonage were already well ahead of the game developing conversational AI platforms to handle complex interactions between businesses
