It’s the time of the season where we take stock of the year behind us and set our sites on the one ahead. In the business world, we must separate the frenzied fads from here-to-stay essentials that are worth investing in with smaller 2024 budgets. This is
On October 19, Arin Sime curated and moderated a panel on AI in Video Applications at TADSummit 2023 in France. It was broadcast live for this month’s WebRTC Live episode. AI has the potential to dramatically impact the communications tech industry and the way we interact with
Our team at WebRTC.ventures recently partnered with NLX.ai, an enterprise conversational AI platform that transforms customer interactions into automated, personalized self-service experiences. NLX enables individuals to resolve inquiries at their own pace, with no wait time or frustration. It is all accomplished through easy, multimodal tools powered
I recently attended the AWS Summit New York. I had a very busy few days of meetings with clients, partners, and prospects. The Summit itself was also extremely interesting, with the big topic for me being around Generative AI in the Contact Center. In this blog post,
