I was working from the WebRTC.ventures Testing & QA headquarters in Panama City, Panama during the Super Bowl this year. I went to a sports bar filled with Panamanians watching the Chiefs win a close game over the 49ers. In the US, the Super Bowl has a

In my last post, Building an AI Travel Agent with Symbl.ai’s Nebula LLM and Amazon Connect, I spoke about how the integration of Generative AI tools are transforming the landscape of call centers, virtual meetings, and many other businesses. I guided you through building an AI Travel

What’s behind the success of an AI-powered WebRTC application, or any product for that matter? To showcase the power of AI and WebRTC as well as the steps behind creating a great product, we put together an all-star internal team to create a proof of concept for

Generative AI is a powerful tool for call centers. It can be integrated as a standalone AI Sales Agent or as a co-pilot providing Agent Assist to a human sales rep, among other uses. Generative AI is particularly well-suited for industries like travel because it can pull
