In A Serverless Approach to Post-Call Analysis Using AWS Lambda, Amazon Transcribe, and Amazon Bedrock, we saw the benefits of leveraging a serverless model for implementing AI-based post-call analysis in contact center solutions. We highlighted how building such a pipeline to evaluate service and sales calls avoids
The Janus WebRTC Media Server turns ten this year. Its author, Meetecho, is celebrating with JanusCon, a live event April 29 and 30 in Napoli, Italy on all things Janus and RTC! WebRTC.ventures is not just proud to be a sponsor; our Chief Technology Officer, Alberto González Trastoy,
In the previous posts of our Polybot.ai translator bot (“Polly”) series, we looked at AI + WebRTC product development, brand creation and UI, and also how to successfully build prompts for interacting with the Large Language Model (LLM). In this final post, we will take a look
In a previous post on the WebRTC.ventures blog, our WebRTC Developer Advocate Hector Zelaya wrote about “Integrating Live Streaming Experiences Using Amazon IVS“. Amazon Interactive Video Service (Amazon IVS) provides a managed platform on which to build engaging live streams and interactive video experiences without having to worry
