Voice assistants powered by real-time AI are increasingly being used to automate phone-based customer interactions. Whether for contact centers, internal help desks, or voice-driven workflows, a reliable architecture needs to support low-latency audio streaming, accurate speech-to-text (STT), intelligent response generation, and real-time speech synthesis. In this post,
Bringing WebRTC and SIP together is a powerful way to connect modern web applications with traditional phone systems. Whether you’re enabling voice and video in the browser, or linking your app to a PBX and SIP trunk, WebRTC SIP integration allows users to communicate across platforms without
The era of clunky, keypad-driven legacy IVR customer service systems that have long frustrated users is finally over. The future of Interactive Voice Response is truly conversational, and it’s ready for prime time. That’s why Deepgram’s State of Voice AI 2025 report says 84% of business leaders
Whether you’re building a VoIP application, a video conferencing platform, or any real-time communication solution, ensuring optimal performance in environments with slow or unreliable networks can be a significant challenge. This is especially true for mobile networks and satellite communications, where latency, packet loss, and bandwidth limitations
