What is the future of AI in Voice applications, and how will it intersect with other communication application development? This is what I sought to learn at the Voice & AI conference for Natural Language and Generative AI in Washington DC September 5-7, 2023. I recorded a
The 2023 IEEE RTC Conference and Expo at Illinois Tech in Chicago is just around the corner on October 3 and 4. Once again, I have the honor of chairing the WebRTC and Real-Time Applications track. We’ve got a great set of speakers and topics, listed below.
This year, WebRTC.ventures had the privilege of sponsoring and attending ClueCon 2023 in Chicago. I also had the opportunity to present a talk entitled, Breaking Down Barriers: Bridging WebRTC with SIP. More on that in a separate post. Hosted by the FreeSWITCH open source project team, ClueCon
I recently attended the AWS Summit New York. I had a very busy few days of meetings with clients, partners, and prospects. The Summit itself was also extremely interesting, with the big topic for me being around Generative AI in the Contact Center. In this blog post,