Is your chatbot designed to be transactional or conversational? Multichannel or single channel? Social or functional? These are important questions to answer as you consider any sort of customer contact strategy involving text or video chat. Last week, my business partner David Alfaro attended the TADSummit in
As part of the 2016 TADHack Global, a few members of the WebRTC ventures team submitted a hack from New York City – and we’re pleased to say they won a prize! David Alfaro, Néstor Bermúdez, and Germán Goldenstein from our team built a multichannel bot to
We are proud to announce the WebRTC Argentina mini-conference to be held in Buenos Aires, Argentina on June 15th 2016. It is the first WebRTC conference of it’s kind in Argentina, and our team at WebRTC.ventures is a sponsor and organizer of the event. You can learn
Yesterday I had the pleasure of talking with Alan Percy from Dialogic on his Developer Comms Podcast. We talked about WebRTC and the Internet of Things (IoT), building on a presentation that I gave earlier this month at WebRTC Boston. In the talk, we discussed an example
