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The WebRTC.ventures Blog.

HomecategoryThe WebRTC.ventures BlogPage 8
Should Contact Centers Develop Custom AI Solutions for LLM Features
July 22, 2024
Hector ZelayaComments Off on Should Contact Centers Develop Custom AI Solutions for LLM Features?

Should Contact Centers Develop Custom AI Solutions for LLM Features?

Contact centers are constantly seeking ways to enhance customer experience and operational efficiency. Large Language Models (LLMs) have emerged as powerful tools capable of transforming how businesses interact with their customers. From streamlining support processes to personalizing interactions, LLMs offer a wealth of possibilities for contact centers

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Simulating Mobile Network Conditions with a Raspberry Pi
July 17, 2024
Andrée GutiérrezComments Off on Simulating Mobile Network Conditions with a Raspberry Pi

Simulating Mobile Network Conditions with a Raspberry Pi

Testing real-time communication applications goes beyond ensuring basic functionality and UI responsiveness; it also involves evaluating performance under varying network conditions. Due to their portable nature, mobile applications are especially likely to be used across diverse network environments. Therefore, it is essential to ensure they perform optimally

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WebRTC A Standard, a Technology, and a Developer Ecosystem
July 11, 2024
Hector ZelayaComments Off on WebRTC: A Standard, a Technology, and a Developer Ecosystem

WebRTC: A Standard, a Technology, and a Developer Ecosystem

Real-time communication has become an essential part of the way we interact with each other over the internet. From video calls and live streaming to interactive gaming and instant messaging, we are constantly relying on reliable and instantaneous exchanges of information. Enter WebRTC: a transformative technology standard

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Call Insights with Meta Llama 3 & Amazon Bedrock
June 14, 2024
Jen OppenheimerComments Off on Call Insights with Meta Llama 3 & Amazon Bedrock (WebRTC Tips by WebRTC.ventures)

Call Insights with Meta Llama 3 & Amazon Bedrock (WebRTC Tips by WebRTC.ventures)

Imagine turning hours of call transcripts into concise summaries with just a few lines of code, all without provisioning any servers. In this “WebRTC Tips” video, our WebRTC Developer Advocate, Hector Zelaya, demonstrates how to leverage AWS Lambda to build a serverless process that reads call transcript

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