What’s behind the success of an AI-powered WebRTC application, or any product for that matter? To showcase the power of AI and WebRTC as well as the steps behind creating a great product, we put together an all-star internal team to create a proof of concept for
Generative AI is a powerful tool for call centers. It can be integrated as a standalone AI Sales Agent or as a co-pilot providing Agent Assist to a human sales rep, among other uses. Generative AI is particularly well-suited for industries like travel because it can pull
On January 10, 2024, Arin Sime welcomed a panel of experts each with a unique perspective on meeting the challenge of accessibility in communication applications. While web applications have consistently prioritized accessibility, conversations around accessibility in video applications often start and end with captions for the hearing
It’s the time of the season where we take stock of the year behind us and set our sites on the one ahead. In the business world, we must separate the frenzied fads from here-to-stay essentials that are worth investing in with smaller 2024 budgets. This is
