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AI.

HomecategoryAIPage 10
December 11, 2024
Jen OppenheimerComments Off on Watch WebRTC Live #97: The Changing WebRTC Landscape

Watch WebRTC Live #97: The Changing WebRTC Landscape

On a special year-end episode of WebRTC Live on December 11, 2024, guest host WebRTC.ventures COO Mariana Lopez and four WebRTC.ventures technical leaders shared insights from real-world projects, showcasing four key areas that are transforming the WebRTC landscape: Bonus Content Watch Episode 97! Key Insights ⚡ AI

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November 19, 2024
Hector ZelayaComments Off on AI-Enhanced Click2Call: Filtering and Qualifying Outbound Interactions

AI-Enhanced Click2Call: Filtering and Qualifying Outbound Interactions

Contact centers are proactively seeking ways to enhance their customer outreach efforts while balancing personalization and efficiency. Through click-to-call (a.k.a. dialer) solutions powered by Large Language Models (LLMs), they can build outbound campaigns where a voicebot with high conversational capabilities initiates contact with customers, filtering and qualifying

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October 31, 2024
Alberto GonzalezComments Off on Real Time Voice AI: OpenAI vs. Open Source Solutions

Real Time Voice AI: OpenAI vs. Open Source Solutions

For developers building real-time voice applications like our team does at WebRTC.ventures, 2024 has been an exciting year. OpenAI’s Realtime Audio API and open-source alternatives offer new and distinct approaches to integrating live voice capabilities. As WebRTC and real-time AI converge, the right choice depends on your

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October 23, 2024
Alfred GonzalezComments Off on A WebRTC Developer’s Take on the RTC.ON Conference

A WebRTC Developer’s Take on the RTC.ON Conference

When I attended the CommCon London conference earlier this year, one of the speakers, Michał Śledź, invited us to join the RTC.ON conference. It was organized by his company, Software Mansion, and was going to happen in Krakow on September 11-13, 2024.  A few days after returning

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