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Monthly: May 2024.

Home2024May
5 Reasons to Use a Video Call Starter Kit (and 4 Reasons to Use Ours)
May 28, 2024
Jen OppenheimerComments Off on 5 Reasons to Use a Video Call Starter Kit (and 4 Reasons to Use Ours)

5 Reasons to Use a Video Call Starter Kit (and 4 Reasons to Use Ours)

Real-time communication has become indispensable for both processes and products. Video meetings support internal communications for remote teams and facilitate sales and customer service activities. They are also increasingly integrated as a standard feature in software products and platforms sold by businesses. When developing video call capabilities,

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Native WebRTC Development A Guide to libWebRTC and Alternatives
May 21, 2024
Hector ZelayaComments Off on Native WebRTC Development: A Guide to libWebRTC and Alternatives

Native WebRTC Development: A Guide to libWebRTC and Alternatives

WebRTC enables developers to build powerful web-based real-time communication applications. While typically implemented in web browsers, you can also integrate this functionality into native applications by embedding the WebRTC standard into the application’s codebase. This is usually done using libWebRTC, an open-source project maintained by Google that

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WebRTC Live 91
May 15, 2024
Jen OppenheimerComments Off on Watch WebRTC Live #91: Advanced Audio Processing Techniques for WebRTC

Watch WebRTC Live #91: Advanced Audio Processing Techniques for WebRTC

On the May 15, 2024 episode of WebRTC Live, Arin welcomed industry guests Jim Rand and James Meier of Synervoz to focus on unique audio use cases for WebRTC. Synervoz is an innovation and software development studio focused on audio, entertainment and online collaboration. They have worked on

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Using LLMs to Evaluate and Improve Automated Transcription Quality
May 15, 2024
Hector ZelayaComments Off on Using LLMs to Evaluate and Improve Automated Transcription Quality

Using LLMs to Evaluate and Improve Automated Transcription Quality

Transcription, a crucial component of modern contact centers activities, is largely facilitated by Automatic Speech Recognition (ASR) systems. These tools, however, can fall short in accuracy and reliability. Consequently, assessing transcript quality becomes imperative and has traditionally involved costly manual processes. Enter Large Language Models (LLMs), presenting

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Recent Blog Posts

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    Watch WebRTC Live #103: Technical and UX Approaches for Integrating Voice AI into WebRTC Apps
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