In a previous post on the WebRTC.ventures blog, our WebRTC Developer Advocate Hector Zelaya wrote about “Integrating Live Streaming Experiences Using Amazon IVS“. Amazon Interactive Video Service (Amazon IVS) provides a managed platform on which to build engaging live streams and interactive video experiences without having to worry
A host of companies that utilize real-time video in their business model or business communications will be facing a similar question this year: what alternatives do I have for replacing Twilio Video before it reaches its end of life? It is a good question and one that
Generative AI is a powerful tool for call centers. It can be integrated as a standalone AI Sales Agent or as a co-pilot providing Agent Assist to a human sales rep, among other uses. Generative AI is particularly well-suited for industries like travel because it can pull
