At some point in time, most of us have needed some level of support from a customer service agent.* It’s a vital feature of almost all businesses, no matter the industry. What does this often mean? On a traditional call to a customer service phone number, a
At TADSummit in Paris on October 19, 2023, I had the pleasure of moderating a panel discussion on the role of AI in Video and Voice communication applications. In this blog post, I’ll summarize our discussion and conclude with a few of the key insights I drew
Introducing Team Talk! Our dynamic team of developers, designers, testers, DevOps experts, and project leads is continually engaged in exciting projects. Each month, we will ask them to share some of the work they feel has been most impactful. We’ve included a short list here – at
On October 19 and 20, our CEO and Founder Arin Sime attended TADSummit 2023 in Paris. Congratulations to Alan Quayle and his team on another great TADSummit event! Below is a video update from the conference, where Arin spoke on Maintaining and Supporting WebRTC Applications (Read: MSP Series)
