Voice AI applications need real-time and reliable audio communication for natural conversations with AI customer service bots, virtual assistants, IVR platforms, and other voice-enabled systems. Choosing the appropriate transport protocol is crucial for teams, as using the wrong one can lead to choppy audio, noticeable delays, and
Establishing peer connections is one of the most challenging aspects of implementing WebRTC-based applications. This process includes configuring STUN (Session Traversal Utilities for NAT) and TURN (Traversal Using Relays around NAT) servers, often known as ICE servers, which are vital for overcoming network restrictions and ensuring reliable
Behind the seemingly seamless experience of WebRTC is a sophisticated network of servers and protocols that manage real-time, peer-to-peer connections across browsers, native applications, and media servers. Setting up and maintaining these connections requires various steps, each essential for reliable and efficient communication. In this post, we’ll