HIPAA compliance is not simple, and it’s more than just a technology problem. It will require coordinated work between your business, legal, healthcare and technology teams, as well as the support of vendors and contractors that you work with. Thankfully, WebRTC based video solutions allow you to build high quality video into your healthcare application while meeting HIPAA guidelines.
Real-time communications over the web offers infinite possibilities for the healthcare industry and its many related segments. With its ability to work right in the browser and its strong security measures and encrypted data transmission, WebRTC is excellent for telehealth. This was true before the pandemic, and will stay true well beyond it.
Building in a pre-call test is the most important thing you can do to make your live video application successful. Since we can’t always control call quality, doing a network test, assessing video and audio quality, performing a video and microphone test, and offering a back up plan before the call begins is the best way to ensure customer satisfaction.