Media over QUIC is gaining momentum, AI in video is definitely here but not quite ready for real-time, and the WebRTC community continues to be vibrant. Those are just a few of my takeaways from the excellent RTC.ON conference that I attended in Krakow, Poland last week.

The 2024 IEEE RTC Conference and Expo at Illinois Tech in Chicago is just around the corner on October 8-10, 2024. As chair of the WebRTC and Real-Time Applications track, I’m happy to present a great list of speakers and topics. Use code FFSPKR for $200 off

Earlier this month, I had the pleasure of attending the ClueCon developer conference in Chicago once again. ClueCon remains the go-to conference for professionals looking to influence the current RTC technologies. 2024 was no exception! It was an incredible experience, made even more special as we celebrated

Generative AI and LLMs have proven to be essential tools when it comes to providing personalized and efficient self-service experiences in the contact center industry. Amazon Connect cloud contact center and customer service software, Amazon Lex AI chatbot, Amazon Bedrock generative AI, and AWS Lambda serverless compute
