Even a custom development shop like ours often uses a CPaaS solution when our clients need to get to market quickly or require a large range of communication options within their WebRTC application. Vonage’s comprehensive suite of Communication APIs is a definite go-to for us. We even built it into our own SimplyDoc Telehealth Starter Kit.
What exactly is WebRTC and how are the peer-to peer, real-time communication video, audio, and data channels it enables used in different industries such as video conferencing, contact centers, telehealth, insurance, in-context communications, dating and social media, gaming, IoT, and more? Let’s find out.
There’s no need to convince anyone that video is the future of the internet. WebRTC technology was pivotal in helping us cope with being stuck at home for most of 2020. With the end of the pandemic in sight, what lessons have we learned with regard to WebRTC development and what are the trends on the horizon for 2021?
Building in a pre-call test is the most important thing you can do to make your live video application successful. Since we can’t always control call quality, doing a network test, assessing video and audio quality, performing a video and microphone test, and offering a back up plan before the call begins is the best way to ensure customer satisfaction.
