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Search results for “chat”.

HomeSearch results for: chatPage 19
Deterministic AI and Generative AI in the Contact Center
March 28, 2024
ArinSimeComments Off on Deterministic AI and Generative AI in the Contact Center (Enterprise Connect Recap)

Deterministic AI and Generative AI in the Contact Center (Enterprise Connect Recap)

At Enterprise Connect 2024, I saw the latest updates around AI in enterprise communications. It was an interesting contrast to my 2023 visit to the same conference. While the hype was more or less the same, there has definitely been progress in turning that hype into reality.

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Previewing Enterprise Connect 2024 and the State of Enterprise Communications
March 19, 2024
ArinSimeComments Off on Previewing Enterprise Connect 2024 and the State of Enterprise Communications

Previewing Enterprise Connect 2024 and the State of Enterprise Communications

As I prepare to attend Enterprise Connect 2024 in Orlando next week, I’ve been thinking about what has changed around the state of large-scale business communications and enterprise-ready AI since last year’s event. I’m also very curious to hear what the speakers and vendors see on the

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March 18, 2024
Jen OppenheimerComments Off on Detailed Twilio Video to Amazon Chime SDK Migration Guide for Telehealth and EdTech Solutions

Detailed Twilio Video to Amazon Chime SDK Migration Guide for Telehealth and EdTech Solutions

The Amazon Chime SDK emerges as a compelling alternative to Twilio Programmable Video, offering a comprehensive suite of features and a secure, scalable infrastructure that supports customized WebRTC video, audio, and chat solutions that cater to the dynamic demands of many industries. In telehealth and edtech where

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How to Build a Translator Bot Using Web Speech API and GPT-3
March 11, 2024
Jen OppenheimerComments Off on How to Build a Translator Bot Using Web Speech API and GPT-3

How to Build a Translator Bot Using Web Speech API and GPT-3

In the previous posts of our Polybot.ai translator bot (“Polly”) series, we looked at AI + WebRTC product development, brand creation and UI, and also how to successfully build prompts for interacting with the Large Language Model (LLM).  In this final post, we will take a look

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