If you’ve worked with WebRTC applications long enough, you’ve probably heard these complaints: “The video froze, but I could still hear them.” “The audio kept cutting in and out.” “The call just dropped for no reason.” You check your application performance monitoring (APM) dashboard and everything looks
WebRTC is a foundational technology behind many real-time communication applications, including telehealth platforms handling sensitive health data and enterprise collaboration tools exchanging confidential business information. While WebRTC offers strong security by design, building a secure application requires more than just relying on its built-in protocols. This WebRTC
WebRTC applications present unique operational challenges that traditional monitoring tools cannot address. Unlike conventional web applications, real-time communication systems operate with complex peer-to-peer connections, dynamic network conditions, and media processing pipelines that can fail silently or degrade gradually. The primary challenge lies in observability. WebRTC applications generate
In a previous post, Reducing Voice Agent Latency with Parallel SLMs and LLMs, we showed how to reduce response times and create more natural conversational experiences using the LiveKit Agents framework. But optimization is only half the equation. Once your voice agents are deployed and handling real
