HTTP Live Streaming (HLS) is a protocol commonly used to scale WebRTC video to large audiences. As interactive features are added within and alongside the WebRTC to HLS transcoding, increased latency can tank the user experience. Our team to the rescue.
There’s more on the line with a healthcare application, so solid user experience (UX) design is critical. Implementing good design upfront, considering use cases like rejoining a call, and building in preventative measures like pre-call tests are all crucial for healthier and happier users. Twilio Programmable Video has many features that support thoughtful UX design in your telehealth application.