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Technical.

HomecategoryTechnical
April 1, 2026
Alberto GonzalezComments Off on Production Voice AI Architecture for Regulated Industries

Production Voice AI Architecture for Regulated Industries

Early Voice AI deployments were built on a straightforward pattern: Speech To Text, LLM, Text To Speech. That pipeline was enough to produce compelling prototypes for customer support, sales automation, and meeting summaries. The pattern holds well until it meets a regulated environment. Telecom platforms, telehealth systems,

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March 25, 2026
Jen OppenheimerComments Off on Watch WebRTC Live #111: Improving End-to-End Quality with WebRTC Observability

Watch WebRTC Live #111: Improving End-to-End Quality with WebRTC Observability

Improving quality in WebRTC applications is an ongoing task, it doesn’t stop when you deploy your application. To support maintenance, debugging, and continuous improvement, observability needs to be baked in from the beginning. On March 25, 2026, our guest was Balázs Kreith, a Senior Software Engineer at Riverside.fm,

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March 5, 2026
Hector ZelayaComments Off on Why Autoscaling May Be Breaking Your RTC Calls (And How to Fix It)

Why Autoscaling May Be Breaking Your RTC Calls (And How to Fix It)

Autoscaling is often treated as the gold standard for cloud efficiency. With a few lines of configuration, you can tune your infrastructure to match traffic in real-time, saving money while keeping your app solid under load. But with Real-Time Communication (RTC) apps, the rules change. Whether you’re

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February 25, 2026
Jen OppenheimerComments Off on Watch WebRTC Live #110: Everything You Need to Know About TURN Servers

Watch WebRTC Live #110: Everything You Need to Know About TURN Servers

TURN servers remain one of the most common points of confusion in WebRTC applications. While STUN and TURN servers both play critical roles in establishing WebRTC peer connections, teams new to WebRTC development often struggle to understand their differences and implementation details. Even experienced developers may overlook

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Recent Blog Posts

  • Production Voice AI Architecture for Regulated Industries
  • Watch WebRTC Live #111: Improving End-to-End Quality with WebRTC Observability
  • Bedrock vs Vertex vs LiveKit vs Pipecat: Choosing a Voice AI Agent Production Framework
  • QA Testing for AI Voice Agents: A Real-Time Communication QA Framework
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