Enabling real-time call intelligence like sentiment analysis, question insight, and automated summaries for contact agents and similar use cases can accelerate customer interactions and reduce “after-call” work duties by up to 15 seconds. On Wednesday, May 17 at 12:00 p.m. ET, our CEO and Founder, Arin Sime,
How has the role of WebRTC in healthcare changed in recent years? It has been a few years (and a pandemic) since our team at WebRTC.ventures has been able to attend a HIMSS conference on healthcare IT. Our CEO and Founder Arin Sime headed out to the
An update from WebRTC.ventures CEO Arin Sime on NAbShow2023. Arin talks about the innovative ways the companies at the conference are using WebRTC video in the broadcast industry, including Remote Production, DRM for WebRTC, and intelligent networks.
As the speakers at Enterprise Connect 2023 demonstrated, multimodal communication development is rapidly evolving to incorporate intelligent bots, AI, and Large Language Models (LLM) which can provide “AI Agent Assist”.
