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Artificial Intelligence/Machine Learning.

HomecategoryArtificial Intelligence/Machine Learning
May 24, 2023
Jen OppenheimerComments Off on WebRTC.ventures Joins the AWS Partner Network (APN)

WebRTC.ventures Joins the AWS Partner Network (APN)

WebRTC.ventures is proud to join the global community of developers who have attained an approval badge from Amazon Web Services (AWS) as an official AWS Partner. We’ve met a vigorous set of criteria, including knowledge, experience, and customer success requirements.  As experts in the AWS Partner Network

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May 15, 2023
Alfred GonzalezComments Off on Adding a Voice Bot to Your WebRTC Application

Adding a Voice Bot to Your WebRTC Application

A voice bot, also known as a voice assistant, is a type of bot that uses natural language processing (NLP) and text-to-speech (TTS) technology to interact with users via voice commands. Voice bots are designed to respond to spoken requests and provide information or perform tasks in

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May 10, 2023
Jen OppenheimerComments Off on Eliminate the After Call Work with AI-Powered Summaries, Notes, & Actions

Eliminate the After Call Work with AI-Powered Summaries, Notes, & Actions

Enabling real-time call intelligence like sentiment analysis, question insight, and automated summaries for contact agents and similar use cases can accelerate customer interactions and reduce “after-call” work duties by up to 15 seconds. On Wednesday, May 17 at 12:00 p.m. ET, our CEO and Founder, Arin Sime,

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May 5, 2023
Juan de la RocaComments Off on Which Sentiment Analysis Tool is Right for You?

Which Sentiment Analysis Tool is Right for You?

Sentiment analysis tools use natural language processing and machine learning techniques to identify, extract, and quantify subjective information from textual data. The ability to reveal feelings and emotions hidden behind a text or interaction has proven extremely useful in brand analysis, PR strategy, market research, business and

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