A year ago, the question was whether AI avatar realism was convincing enough to use in front of a customer, whether for sales, support, or onboarding. That question is largely settled. These digital presenters have moved past the novelty stage and are now regular players in the
Porting your business phone number to add AI call handling is an operational risk most companies don’t need to take. Your number may be tied to other services. Your carrier contract may have obligations. And if something goes wrong mid-port, customer calls go nowhere. SIP forwarding sidesteps
Prompt engineering gets you a demo. Context engineering gets you a production Voice AI agent. Think of LLMs as the world’s most brilliant librarians: they’ve read almost everything ever written, but without your help, they have the short-term memory of a goldfish. For text-based chatbots, a forgetful
AI-driven QA testing is reshaping how teams validate real-time applications. Doing it well requires intentional processes, shared knowledge, and a collaborative culture that allows teams to use AI responsibly and consistently. Our WebRTC.ventures QA team has approached this with a clear mindset: the real value of AI
