When the end of life for Twilio Programmable Video was announced last December, customers were initially given a surprisingly short timeline to migrate to a new solution. Twelve months to assess, prototype, build, load test, pilot, and transition to a new video communication platform is quite tight.
Customers protested and Twilio extended the deadline by an additional two years, with the new EOL date set for December 5, 2026. Three years is still a long time to rely on deprecated software.
Time waits for no one
The extended timeline will pass quickly. Planning and executing a migration is a complex process that requires careful consideration and a well-thought-out strategy.
Our team at WebRTC.ventures are leading experts in assessing, building, testing, deploying and managing live video applications based on the WebRTC standard. We have built applications in a wide range of industry verticals, and using all of the major open source media servers and CPaaS platforms, including Twilio.
All of our services can be accessed separately, or as part of a comprehensive program.
Assessment Services
Our WebRTC assessments provide a thorough and structured approach to evaluating your existing system and planning for a successful transition. Here’s a breakdown of our process:
- Understanding: In our kick-off meeting, we dive deep into your existing Twilio build, exploring the complexities, requirements, user expectations, and future plans for your business. We review the current workflow and request the application code for a comprehensive analysis.
- Initial Recommendations: Based on our evaluation, we present alternative architectural solutions and optimization suggestions, along with rough pricing. We encourage open discussion and questions to ensure clarity and alignment.
- Final Presentation: In the final meeting, we carefully detail the chosen implementation paths, outlining the recommended tools, timelines, and costs.
Assessment fees can be credited toward development contracts.
Development Services
Whether you end up switching to another CPaaS, moving to an open source implementation, or building a wrapper around the CPaaS implementation to easily switch between providers now and in the future, our team can do the work. We can build the complete application for you or work alongside your team to augment their capabilities. Leverage our years of experience to make your project successful!
AI Integration Services
As AI has evolved from science fiction to everyday use, our team has harnessed it to create real-time communication applications that are more intelligent and personalized, leading to better engagement and higher customer satisfaction. Virtually any live video use case can benefit from the power of AI. Learn more at ai.webrtc.ventures.
Testing Services
We prioritize software testing and have dedicated an office in Panama City, Panama, with a regularly updated device lab. WebRTC testing is complex and requires a variety of techniques and expertise that most teams don’t have. Our skilled QA team, experienced with live video applications, can provide the WebRTC-specific expertise to test any video application—whether we built it or not.
Managed Services
Real-time applications require specialized knowledge. If we built your application, we’re the ideal choice for managing it, too, as we know your app best. Even if we didn’t build it, our expert WebRTC team can diagnose and resolve issues faster than most average MSP providers and be proactive in maintaining your application. We offer dedicated technical support teams with the necessary expertise and tiered support options to match your needs.
There’s no time like the present to start your Twilio Video Migration
For most Twilio Video customers, a migration like this wasn’t part of the one-year plan or even the three-year plan. However, it’s a valuable opportunity to assess your needs, eliminate what’s unnecessary, and look toward the future.
