Prompt engineering gets you a demo. Context engineering gets you a production Voice AI agent. Think of LLMs as the world’s most brilliant librarians: they’ve read almost everything ever written, but without your help, they have the short-term memory of a goldfish. For text-based chatbots, a forgetful
AWS autoscaling works well for stateless applications. And for the stateless components of VoIP and real-time systems like APIs and routing backends, AWS Auto Scaling groups (ASGs) and Amazon Elastic Container Service (ECS) do exactly what they’re designed to do. But stateful VoIP infrastructure components like FreeSWITCH
