On March 19, 2025, the milestone 100th episode of WebRTC Live, we showcased an ongoing WebRTC.ventures project that highlights the powerful potential of WebRTC and AI. AVA Intellect is at the forefront of developing AI-powered virtual teammates that seamlessly integrate into Microsoft Teams and other video conferencing platforms—collaborating like real colleagues. Is this the future of business? And how is it being accomplished?

Learn more about this project in our WebRTC.ventures Story of Success:
AI Voice Agents That Collaborate and Contribute

Our guest is Mike Vitale, the co-founder of AVA Intellect and an expert in architecting scalable cloud-native SaaS platforms, along with members of the WebRTC.ventures technical team who contribute to the project, share how AVA Intellect’s virtual teammates leverage advanced AI to actively and securely participate in meetings, providing real-time assistance and enhanced productivity.

We also explore real-world use cases for bringing LLM-driven agents into virtual meetings, show a demo, and dive into the technical architecture and unique challenges of building low-latency voice bots capable of collaborating in real time.

Bonus Content

• Our regular monthly industry chat with Tsahi Levent-Levi. This month’s topic: Why is Skype Finally Saying Goodbye in 2025? You can also watch this content on our YouTube channel.

Scroll down for Episode Highlights and Key Insights. Or …

Watch Episode 100!

Key Insights

⚡ WebRTC serves as the bridge between AI and video platforms. It enables seamless integration of AI-powered assistants across multiple platforms. Mike explains, “WebRTC is great because it is kind of that nexus point to be able to connect with all these different platforms. We still do have kind of the big providers out there that everyone lives within every single day. But we’ve been able to take WebRTC with the team and be able to handle the handoff between your traditional proprietary conferencing platform and WebRTC. And I think it’s very powerful to think that I can take my virtual assistant with me anywhere I go. So I don’t just have to live in Teams. I don’t just have to live in Google. They can actually come with me.”

⚡The technical features of AVA Intellect SaaS. Lucas, the technical lead of the project, gives a technical overview of AVA Intellect.  ”We built an agent that can join web conferencing applications such as Microsoft Teams, Google Meet, Zoom, and others. And essentially what we have is a SaaS backend or dashboard where you can set up your agents and then essentially add them to any of the meetings you want them to participate in. So what these agents can do, it ranges from just basically answering any type of questions that an LLM can answer, but it also gets deeper than that.”

⚡ Low latency is one of the key challenges in developing real-time voice bots. Without low latency, natural, seamless conversation becomes impossible. As Mike says, “Low latency is key here. We talked about the ability to talk to an agent, if there’s too much of a delay, if there’s too much of back and forth. If it doesn’t feel natural, then this isn’t going to work. […] It blows my mind having done this for years, to think about how many things are happening under the hood at once, for you to have that interaction. And we’re really seeing something interesting here with AI, where we’re seeing this kind of takeoff, with the capabilities and the architecture that’s available now.”

Episode Highlights

Virtual teammates are not meant to replace employees but to improve workflows

Their goal is to streamline repetitive tasks and improve productivity. Mike explains,  ”Some people might get a little bit nervous, but we’re talking about building a virtual employee, and this is not to replace employees, but this is to take, I think everyone who’s on the webinar today has some routine operation that they do every single day that they wish they could automate away. And that’s what this is about. It’s being able to take, it could be a financial operation, it could be interacting with the ticketing system we talk about Jira, GitHub, Salesforce, ServiceNow. It’s building these platforms so that your employees can take care of the boring stuff.”

AI-powered assistants are the key to smarter collaboration 

In Mike’s demo, he showcases how these tools can enhance team interactions,  ”Now that I’ve added the app, I have brought all of my agents with me, including Monica, who I will now invite to this call. Hey Monica, it’s Mike. ‘Hi, Mike. What can I help you with today?’ I just want you to say hi to all my friends. ‘Hello everyone. It’s great to be here with you all. How can I assist you today?’ Thanks, Monica. And we’ve added some controls into the platform as well, so we can actually control when Monica is talking or when we need to mute her. And all of this is built directly into the Teams app.”

AI agents have the potential to transform video conferencing

Alberto from WebRTC Ventures highlights the AVA Intellect project and its key feature: the AI-powered real-time agent. He explains, “ The AI-powered real-time agent is the most exciting feature of this because it’s really an experience of having a conversation with a person with really low latency. It was a tough challenge going over different bugs and issues, trying to squeeze every millisecond we could in the process. We were able to have this, and that integrates today with Teams apps. So we have, as you can see on the screen, there is an app where you can control your agent, and you can bring your agent to your Team’s meetings. And we are working also on supporting Zoom, Google Meet and others. And this is also very powerful because all the tools and enhancements Lucas mentioned are available in your traditional video conferencing meetings.”