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Daily: February 26, 2024.

Home2024February26
Evaluating and Improving Voicebot Flows with Call Stats
February 26, 2024
Hector ZelayaComments Off on Evaluating and Improving Voicebot Flows with Call Stats

Evaluating and Improving Voicebot Flows with Call Stats

Voicebots offer efficient resolution of common customer inquiries, making them an indispensable component of today’s customer service flows. In previous posts, we have seen how you enhance the capabilities of voicebots using the power of LLMs and also integrate such capabilities in a web interface using WebRTC,

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