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Daily: January 4, 2024.

Home2024January4
January 4, 2024
Jen OppenheimerComments Off on Story of Success: Remote Video Interpreting Platform with Agent Routing to Facilitate Patient Communication

Story of Success: Remote Video Interpreting Platform with Agent Routing to Facilitate Patient Communication

In this multi-stage project, we performed an assessment to choose the optimal tech stack for this start-up, then built a remote video translation call center / telehealth platform with agent routing powered by the Vonage Communication APIs that also integrated with telephony. Finally, we created a mobile

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