On September 22–23, I was in Chicago for the IIT Real-Time Communications Conference at Illinois Tech, an annual IEEE conference where industry engineers and academic researchers present work on real-time communications. This year’s tracks covered programmable networks, WebRTC applications, emergency communications, and AI in real-time communications. I
A production voice agent has a latency budget of roughly 800 milliseconds before a conversation starts to feel slow. That budget is spent across eight sequential stages, typically split across three to five different vendors depending on how the stack is assembled. This post maps that voice
Reducing WebRTC infrastructure costs is critical as your application scales. While WebRTC technology is open-source and free to use, the infrastructure required to run it in production is often a major operational expense. (How Much Does It Really Cost to Build and Run a WebRTC Application?) Success
The choice between conversation-based and turn-based Voice AI agent patterns is a strategic business decision, not just a technical detail. Beyond what your agent will say, you must decide how it will run. This architectural choice defines how your voicebot will scale, what it will cost to
