The Vonage AI Studio is a powerful tool to consider if you would like to add omnichannel and Unified Communications capabilities into your live video application. To demonstrate its functionality, we have built a simple integration with our SimplyDoc Telehealth Application Starter Kit.
Omnichannel conversations with your bank or your doctor have moved beyond the conceptual phase. Arin explores how the The Vonage Conversation API unifies the channels in a way that was not possible before. Let’s take a look using examples from our SimplyDoc telehealth starter kit.
Unified communications refers to both real-time and non-real-time communications, it is based in the preference of the recipient. In Unified communications multiple modes of business communications are integrated. It is not a single product, but rather a collection of elements that include: Call control and multimodal communications