Ensuring optimal Voice AI agent performance is a critical challenge for businesses deploying conversational AI. Poor voice bot interactions can lead to customer frustration, increased support costs, and lost revenue opportunities. From refining bot behavior to perfecting speech recognition and ensuring relevant responses, the journey to continuous
Since Zoom adopted WebRTC, we’ve been closely monitoring their developer platform evolution. Zoom’s WebRTC-powered Video SDK is a powerful addition to the CPaaS landscape, offering rapid integration, robust performance, and a wide array of features for custom video solutions. At their 2025 Developer Summit, Zoom unveiled significant
