Voice AI applications need real-time and reliable audio communication for natural conversations with AI customer service bots, virtual assistants, IVR platforms, and other voice-enabled systems. Choosing the appropriate transport protocol is crucial for teams, as using the wrong one can lead to choppy audio, noticeable delays, and
Emiliano Pelliccioni, one of our engineers, helped Chad Hart, analyst and consultant at cwh.consulting, write an article for cogint.ai where they analyzed a real life example on how to use Dialogflow to create a multi-business voicebot. They even included architecture and code samples! Check out the article here. This
