WebRTC and SIP both carry live voice to an AI agent. Voice AI platforms list them side by side, so teams building an AI receptionist often expect to pick one or the other for connecting callers to the agent. In practice, each protocol serves a different way
Codecs are essential to WebRTC, enabling efficient media compression and decompression for transmission. They not only ensure seamless communication but also impact quality, latency, and compatibility across devices. In this post we will talk about the importance of codecs for WebRTC, including essential codecs, codecs that enable
