Through the power of WebRTC, millions of people connect face-to-face with colleagues across continents, collaborate on virtual whiteboards in real-time, share their screens with support teams, and much more. However, when issues arise, identifying the root cause within the complex web of connections can feel like searching
Building in a pre-call test is the most important thing you can do to make your live video application successful. Since we can’t always control call quality, doing a network test, assessing video and audio quality, performing a video and microphone test, and offering a back up plan before the call begins is the best way to ensure customer satisfaction.
