Symbl.ai’s Speech-to-Text capability is an extremely useful and much needed conversational intelligence tool for closed captioning. We asked one of our WebRTC Engineers, Hamza Nasir, to build a transcription demo with this native Streaming API into our SimplyDoc Telehealth Starter Kit, powered by the Vonage Video API.
SIP and RTP feed a call and its media into a voice AI pipeline. What happens next runs through the control plane: what the voice agent is told, and what it decides to do about it. In my talk at ClueCon this year, From SIP to Tokens:
Telephony agents built on Voice AI platforms like Retell AI make it easy for businesses to run live phone conversations through an AI agent instead of an IVR or human call center staff. Getting one of these agents into production means solving two things: integrating it with
Vonage recently released the Video Connector SDK and a companion Pipecat Transport. These new tools let a server-side AI agent join a Vonage Video session as a full participant, with real-time audio and video. Together they make it possible to build an AI Avatar that doesn’t just
