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Daily: November 19, 2024.

Home2024November19
November 19, 2024
Hector ZelayaComments Off on AI-Enhanced Click2Call: Filtering and Qualifying Outbound Interactions

AI-Enhanced Click2Call: Filtering and Qualifying Outbound Interactions

Contact centers are proactively seeking ways to enhance their customer outreach efforts while balancing personalization and efficiency. Through click-to-call (a.k.a. dialer) solutions powered by Large Language Models (LLMs), they can build outbound campaigns where a voicebot with high conversational capabilities initiates contact with customers, filtering and qualifying

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