Custom WebRTC Medical Applications

Let Our Experts Build Your Secure, Encrypted WebRTC Medical Application

Secure video chat between a patient and their doctorWith aging populations, improved telecommunications, and an increasing need for healthcare, it’s no wonder that telemedicine is a hot area for startups right now. But building a medical application is not as simple as other software.

To build medical software utilizing video chat technology, you need four key technical ingredients:

  1. Encrypted Peer-to-peer (P2P) transmission of all video, audio, and other data.  WebRTC enables P2P communications, which means that there is no intermediary server which hackers can break into.  Peer to Peer means patient data is encrypted, safe, and cannot be compromised.
  2. Strong security around user access to the application.
  3. Encryption of any personally identifiable information (PII) which will be stored in application databases.
  4. Signaling data must be anonymous, so that the information exchanged between users in order to setup a call does not accidentally leak personal patient information.

WebRTC is very interesting for medical applications because it enables a key part of telemedicine:  video chat.  Traditionally, medical software and health care information technology companies have struggled to incorporate video chat into their applications because of HIPAA requirements that all communications be secure and encrypted.  Commercial applications like Skype are not private enough, and doctors shy away from serving remote patients with Skype or Facetime because those applications are not secure.

WebRTC is different however.  WebRTC is inherently secure, because it is Peer-to-Peer and encrypted, making it one of the best telemedicine solutions.  The following diagram shows the basic architecture of a WebRTC video chat application.

WebRTC architectural diagram showing the Peer-to-Peer nature of WebRTC video chats

In this diagram, a server exists for “handshaking” between the patient and doctor, which is called a “signaling” server.  This part of the communications is not necessarily secure, which is fine because patient information won’t be transmitted over this channel.  Once the connection has been established between the doctor and a patient, all video, audio, and data communications are Peer to Peer, which makes the communication secure and encrypted.

Simply knowing these facts about WebRTC is not enough for you to build your WebRTC based medical application.  You need an experienced development team like ours at

  1. Our team understands the intricacies of building video chat, audio, and data sharing applications using commercial WebRTC platforms like TokBox and Twilio.
  2. Our team is also highly trained in User Experience (UX) design, web/mobile development, and all of the best practices that will make your WebRTC medical application top-notch.

Our team at WebRTC Ventures combines the latest in design and real-time software development with WebRTC and video chat development experience.

WebRTC Telehealth Client Case Study

How Docto got a workable beta service using WebRTC in 3 months

Docto is an Australian startup in the telehealth space. Their competitive advantage? They connect patients with the medical specialists who are most likely to be able to assist the patient.

A year since they started working with, Docto is already operating with 70 doctors who consult to their patients.

Want to learn how Docto got to a workable beta service using WebRTC in just 3 months?

Download Your Free Telehealth Whitepaper

Get the facts before leaping into the world of telehealth.

This whitepaper is your guide to buidling telemedicine apps with WebRTC video technology that are fully HIPAA compliant.

Face-to-face, no matter the place — Telehealth is bringing patients and providers closer than ever before. With quality-of-life improvements for both, it has the potential to revolutionize the way you provide care, while keeping you fully compliant.

This whitepaper gets you started on what you need to know to make secure apps part of your facility’s future.

Here’s another example of our WebRTC medical application development work. We designed and developed a telehealth solution for WellBeing Consult,  a WebRTC based solution for mental health professionals serving remote patients.

WellBeing Consult allows patients to speak with medical health professionals without having to visit them in person.  Founders Nick and Marty Brewster are from Australia, and they are launching this application initially to target an area that can benefit greatly from telemedicine: the Australian outback.  Patients can find a mental health professional who specializes in their particular needs and meet with them via remote video chat.  No longer will patients be restricted to professionals who are geographically convenient.  They can get the assistance they need from the most qualified professionals, regardless of location.

Other features :

  • Selection of professionals by speciality
  • Secure and encyrpted video chat
  • Protection of personal patient information
  • Invoicing and credit card payment
  • Session timers

Our team built the WellBeing application on top of TokBox’s WebRTC platform in order to produce a reliable tool for healthcare providers and patients alike.

Custom design

The team can design your telemedicine application from the ground up.  We start with process flows to understand the customer interaction, and then build wireframes to show the details of that interaction.  Our designer then combines that with your brand to build a beautiful and usable application that your customers will love.

WebRTC Expertise

As the founders of, and authors of an O’Reilly video course on WebRTC, our team is up to date on the latest trends and changes in WebRTC and video chat development.  We take our experience with frameworks like TokBox and Twilio, and apply that to build the best solution for your needs.


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