When a telehealth platform starts to grow, its video infrastructure either grows with it or becomes the thing that holds it back. That’s exactly the crossroads Sessions Health reached. Their HIPAA-compliant practice management platform for mental health professionals had outgrown its self-hosted Jitsi setup, hitting reliability issues
When Sessions Health’s telehealth video infrastructure hit its limits, we stepped in to scale it to 5,000 concurrent sessions using enterprise-grade Jitsi architecture on AWS. Sessions Health is a comprehensive practice management EHR platform built specifically for mental health professionals. At the core of their product is
As telehealth applications become more sophisticated, incorporating AI-based features and rich data pipelines for better, accurate diagnostics, the challenge of delivering a flawless, high-quality call experience at scale becomes exponentially more complex. Our team at WebRTC.ventures has been building telehealth video applications since the days when we
For the third time, the video froze mid-sentence. The patient, trying to describe a worrying symptom, could only see a static image of her doctor. The promise of convenient, accessible healthcare was quickly turning into a frustrating, stressful experience for both parties. This scenario is an all-too-common
